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Coupon codes are valid for 48 hours from the time the flysheet is issued.

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If it has been more than 48 hours since you requested your flysheet, the code/s will no longer be valid and a new flysheet must be requested.

Having an issue? Fill in the form for assistance.

Without a copy of your till-slip, your transaction is not traceable.

Without images of the product/s we cannot confirm your selections are correct.

Select the retailer where the issue occurred
Shoprite
Checkers
Checker Hyper
Pick 'n Pay

Example: Checkers, Summerfields, Cape Town

Your flysheet is required in order to trace and test the code/s used which did not apply.

Why are all fields required?

In order to trace the code/s, verify validity and investigate accurately - we require all the information asked for.

Why does the branch you visited matter?

Individual stores may run different Point of Sale systems, software versions or operate on different update cycles. Knowing the exact branch helps us resolve queries as quickly as possible.

Having an issue with a coupon?

Get in touch

We are here to help!
If you've experienced a problem, please complete the escalation form below and our support team will investigate.

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Before submitting the form, please take note of the following:

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